Our Most Frequently Asked Questions

• What services are included in mortgage processing?
  Our services cover a range of tasks, including application processing, document collection, compliance checks, workflow optimisation, and custom solutions tailored to your brokerage's requirements. We can help take your customer service to the next level and grow your business by allowing you to focus on lead generation and customer retention.
• What's the turnaround time for processing applications?
  ‍We aim to provide quick turnaround times to ensure your clients receive the best service possible. Typically, applications may take 2 business days but we also offer express processing at an additional cost for urgent submissions (subject to capacity).
• How is client data protected?
  ‍We prioritise data security and comply with all relevant regulations. Our robust measures ensure the confidentiality and integrity of client information.
• Is there a trial or demo available?
  Unfortunately, we do not offer trial options as a set-up fee is involved. However, we thoroughly explain the process and will answer any questions before you are ready to commit. Contact us to explore how Simplify Processing can benefit your business.
• For more information, please reach out to us directly for personalised assistance.